Anaptyss, a leading Global Capability Center (GCC) in India and a digitally enabled managed services provider in the global Banking, Financial Services, and Insurance (BFSI) sector, has announced a major leadership expansion. Utpal Kumar Sengupta has been appointed as Chief Business Officer (CBO), a move aligned with the company’s long-term growth strategy and its commitment to delivering transformative business outcomes through AI-led innovation, domain expertise, and agile service delivery.
Driving Strategic Growth and Client-Centric Innovation
In his new role, Utpal Kumar Sengupta will lead critical initiatives aimed at accelerating Anaptyss’ business expansion, enhancing client engagement, fostering product innovation, and refining go-to-market strategies. With close to 20 years of experience in transformational programs across corporate banking, investment banking, consumer finance, and private banking, Utpal brings a robust blend of strategic leadership and operational expertise. His experience spans global banks, advisory firms, and private equity-backed ventures, positioning him to contribute significantly to Anaptyss’ growth ambitions.
Before joining Anaptyss, Utpal served as Head of Commercial Lending Practice at WNS Global Services, where he was instrumental in scaling operations and delivering client-focused solutions.
A Vision Rooted in Transformation and Technology
Anuj Khurana, Co-Founder and CEO of Anaptyss, remarked:
“Anaptyss was built on a vision to be the trusted transformation partner for financial institutions navigating disruption and complexity. We are investing deeply in leadership, technology, and talent to amplify our differentiated delivery model—one that fuses AI-powered digital solutions with human-centric design and deep domain acumen. Utpal’s appointment reflects that commitment. His experience and entrepreneurial mindset are exactly what we need to expand our strategic impact across existing and emerging markets.”
This leadership expansion comes at a time when the BFSI sector is grappling with increasing regulatory complexity, digital transformation pressures, and a growing need for outcome-driven services in areas like financial crime compliance, enterprise risk, model risk, commercial lending, and digital operations.
Innovative Frameworks for Future-Ready Services
Anaptyss’ proprietary DKO™ (Digital Knowledge Operations) framework and global delivery ecosystem are central to its approach, helping clients navigate the full lifecycle of functional evolution—from automation to strategic reinvention. Utpal’s leadership will bolster these capabilities, enabling Anaptyss to craft tailored solutions that address the evolving needs of financial institutions worldwide.
Utpal Kumar Sengupta commented:
“The convergence of digital innovation, regulatory complexity, and the demand for business agility present a unique challenge to financial institutions. Anaptyss is distinctively equipped to address this challenge with a transformative approach that is pragmatic, scalable, and rooted in delivery excellence. I am excited to join Anaptyss and look forward to working closely with our clients, leadership team, and global delivery network to co-create value and drive sustainable growth.”
Strengthening a Seasoned Leadership Team
The appointment further strengthens Anaptyss’ executive team, which collectively brings over 150 years of leadership experience across banking operations, risk management, technology, compliance, and strategic advisory. With this leadership boost, Anaptyss is well positioned to expand its footprint across emerging and established markets, offering clients innovative solutions and deep domain expertise.
