New Delhi, June 2025: In a strategic move to accelerate digital innovation and enhance client service delivery, Accenture has announced a major revamp of its growth model and global leadership structure, effective September 1, 2025. This transformation includes the appointment of Manish Sharma as the company’s first-ever Chief Services Officer and the launch of a new integrated business unit—Reinvention Services.
Manish Sharma to Lead Reinvention Services as Chief Services Officer
A 29-year Accenture veteran, Manish Sharma will head Reinvention Services, a newly formed business unit that consolidates Accenture’s diverse services under a unified structure. This model is designed to accelerate the development of cutting-edge industry solutions and embed data, cloud, and generative AI across its offerings. Sharma currently serves as CEO of the Americas, where he led the region to generate $30 billion in revenue in FY24. He is also a key member of Accenture’s Global Management Committee.
Previously, Sharma played a crucial role as Global COO and Group Chief Executive of Operations, where he led the global transformation of client business processes and oversaw the creation of SynOps—Accenture’s AI-powered operations platform integrating AI, analytics, automation, and human ingenuity.
Reinvention Services: Focused on AI, Cloud, and Speed
According to Accenture, the Reinvention Services unit will enable the company to deliver greater value at a faster pace, with a strong emphasis on AI, cloud technologies, and platform-led innovation. The company will continue to operate across its key markets—Americas, EMEA, and Asia Pacific—while maintaining its industry-specific go-to-market strategy.
New Leadership Announcements
Alongside Sharma’s elevation, Accenture also announced key leadership changes to support its evolving growth strategy:
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John Walsh, currently Global Chief Operating Officer, will succeed Sharma as CEO of the Americas.
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Kate Hogan, currently COO of the Americas, will step into the role of Global Chief Operating Officer.
Julie Sweet: Reinventing the Future with Generative AI
Commenting on the strategic shift, Julie Sweet, Chair and CEO of Accenture, said:
“Today, our clients need more value faster, and Accenture is their reinvention partner of choice. These changes to our growth model will allow us to deliver that value and continue to scale our business by being an even stronger engine of reinvention that more rapidly delivers the power of Gen AI.”
Sweet further added,
“We are writing the playbook for how to be the most AI-enabled, client-focused professional services company in the world—and a great place to work for our people—our reinventors.”
