Happiest Health has expanded its healthcare portfolio with the launch of its fifth business unit, Digital Healthcare, marking a significant step in the company’s strategy to deliver technology-enabled healthcare solutions. The company has also appointed Ravi Joshi as President & CEO – Digital Healthcare to lead the new business vertical.
The launch reflects Happiest Health’s growing focus on digital health services, artificial intelligence (AI), and preventive healthcare, as it aims to enhance patient access, engagement, and personalized care through innovative technology platforms.
Ravi Joshi to Lead the Digital Healthcare Vertical
Ravi Joshi, who previously served as Co-CEO of Happiest Health’s Knowledge business, will now oversee the company’s Digital Healthcare division.
In his new role, Joshi will drive the development and expansion of digital health solutions designed to improve healthcare accessibility while supporting Happiest Health’s long-term growth strategy.
The company’s first offering under the new business will be virtual doctor appointments, enabling patients to consult qualified healthcare professionals remotely through digital platforms.
The initiative aligns with the increasing demand for telemedicine and virtual healthcare services as patients seek more convenient and accessible medical consultations.
AI-Powered Healthcare Platform Under Development
Alongside virtual consultations, Happiest Health is investing in an AI-powered healthcare platform that will support patient engagement and deliver personalized healthcare experiences.
The platform is expected to leverage artificial intelligence to provide intelligent healthcare insights, improve patient interactions, and enable continuous health monitoring.
Several digital healthcare products are already in advanced stages of development, including:
- Cardio Expert
- Paediatric Expert
- Lifestyle Intelligence Platform
The company also plans to introduce additional digital healthcare offerings during the year as it expands its technology-driven healthcare ecosystem.
Strengthening Preventive and Integrated Healthcare
With the launch of the Digital Healthcare business, Happiest Health aims to strengthen its position in preventive healthcare by combining medical expertise with digital technologies.
The new business will focus on delivering integrated healthcare services that extend beyond traditional clinical interactions, supporting patients throughout their healthcare journey.
By integrating AI, digital platforms, and virtual consultations, the company intends to offer more personalized and continuous healthcare solutions.
Leadership Confident About Growth Opportunity
Commenting on the launch, Ashok Soota, Chairman and Chief Strategy Officer, Happiest Health, said:
“Digital Healthcare represents a significant opportunity for us, and I am delighted that we have been able to identify strong leadership from within the organisation.
Ravi has consistently demonstrated the ability to innovate, build and execute, and I am confident he will establish a strong foundation for this business. The appointment reinforces our belief in nurturing internal talent, and positions Happiest Health to accelerate innovation and create long-term value as we advance towards our long-term vision and IPO journey.”
The appointment reflects the company’s emphasis on leadership development while preparing for its next phase of business expansion.
Ravi Joshi Outlines Vision for Digital Healthcare
Speaking about his new role, Ravi Joshi, President & CEO – Digital Healthcare, said:
“Digital healthcare presents an exciting opportunity to be the health partner every Atithi can trust, at every moment of their life. And transcend their relationship with health from being episodic and reactive to continuous and lifelong care partnerships.
I look forward to building this new business, beginning with our Doctor’s Program, and creating innovative digital healthcare solutions that complement Happiest Health’s broader vision of preventive and integrated healthcare.”
His vision highlights the company’s ambition to move beyond traditional healthcare delivery by building long-term, technology-enabled relationships with patients.
Digital Healthcare Continues to Transform the Industry
The launch comes as digital healthcare adoption continues to accelerate worldwide. Growing demand for telemedicine, AI-driven diagnostics, personalized health management, and remote patient monitoring is reshaping how healthcare services are delivered.
Healthcare providers are increasingly investing in digital platforms that improve patient experiences while making healthcare more accessible and efficient.
Artificial intelligence is also playing an expanding role in clinical decision support, preventive care, and patient engagement, enabling healthcare organizations to deliver more personalized services.
Looking Ahead
With the launch of its Digital Healthcare business and the appointment of Ravi Joshi to lead the new division, Happiest Health is strengthening its position in India’s evolving digital health ecosystem.
The company’s investments in virtual consultations, AI-powered healthcare platforms, and preventive care solutions reflect its commitment to delivering innovative healthcare services while supporting its long-term growth and future expansion plans.
As digital technologies continue to transform healthcare delivery, Happiest Health aims to build an integrated platform that combines medical expertise, artificial intelligence, and patient-centric care to meet the changing needs of healthcare consumers.
