During Holly Carmichael’s tenure as COO, GT Independence has more than doubled the number of self-directing participants it serves and maintained a customer satisfaction rating of over 96 percent. Today, GT Independence manages over $350 million in Medicaid funds related to financial management and support broker services for self-directed long-term services and supports. The company is one of the leading FMS providers in the U.S., serving more than 22,000 people in 12 states.
“As I look to the future of GT Independence and self-direction, I cannot think of a more qualified person to lead the company,” said John Carmichael. “Holly embodies the mission and values of GT Independence. She understands the nuances and complexities of the industry and the critical role self-direction plays in making it possible for people of all ages and abilities to lead independent lives. Holly knows the self-direction better than anyone and is equipped to propel GT and self-direction forward.”
After co-founding and spending 17 years overseeing GT Independence’s development from startup to national FMS leader, John Carmichael will now serve as GT’s president. In this role, he will focus on strategic partnerships and growth initiatives for GT Independence while setting his sights on transforming the broader healthcare landscape and driving economic development in his hometown of Sturgis, Michigan. John Carmichael has worked closely with Holly Carmichael during the past several years to ensure this transition would culminate in a seamless and thoughtful executive changeover.
“I am honored to lead GT Independence and continue our advocacy for self-direction,” said Holly Carmichael. “As a mother of children with disabilities, I know how frustrating and isolating it can feel every time you have to fight for basic rights, freedoms, and accessibility. At GT, our focus is on ensuring self-direction is available to everyone using home- and community-based services.“