New Delhi, December 19, 2025: Unicommerce, one of India’s leading e-commerce enablement SaaS platforms, has announced the appointment of Gaurav Juneja as its new Chief Revenue Officer (CRO). The strategic appointment reinforces the company’s focus on accelerating growth, strengthening customer relationships, and expanding its footprint across domestic and global markets.
As Chief Revenue Officer, Gaurav Juneja will be responsible for leading Unicommerce’s overall revenue generation strategy. His key focus areas include driving business growth through new product verticals, scaling sales and business development initiatives, and exploring fresh market opportunities across B2B commerce, quick commerce, and international operations. In addition, he will play an instrumental role in shaping the company’s go-to-market strategy for its evolving SaaS product ecosystem.
A Strategic Leadership Appointment for Scalable Growth
With more than 20 years of cross-industry experience, Gaurav Juneja brings a unique blend of entrepreneurial leadership and operational excellence to Unicommerce. His career spans consumer Internet, financial services, retail, and SaaS technology, making him a seasoned leader capable of navigating India’s rapidly evolving digital landscape.
Before joining Unicommerce, Gaurav served as Chief Revenue Officer at Kapture.cx, a leading CX automation SaaS platform, where he played a pivotal role in scaling operations and driving enterprise growth. His earlier career includes key leadership roles such as Head of Digitisation at Google, Co-Founder of StarQuik (an online grocery business later acquired by Tata Trent), and Executive Director at Bryan, Garnier & Co. He also held significant positions at Reliance Retail, Lehman Brothers, and Li & Fung India.
An alumnus of the Indian Institute of Management, Lucknow, Gaurav holds an MBA and a bachelor’s degree in business studies from Shaheed Sukhdev College, University of Delhi. His extensive experience across business transformation, AI-led digitalization, and scaling SaaS businesses positions him as a key driver of Unicommerce’s next growth phase.
Leadership Endorsements
Commenting on the appointment, Kapil Makhija, Managing Director & CEO of Unicommerce, said:
“We are delighted to welcome Gaurav Juneja to the Unicommerce leadership team. His proven expertise in driving large-scale digital transformation at Google and deep experience in harnessing AI and data-led strategies will play a pivotal role in accelerating our next phase of growth. Gaurav’s understanding of the e-commerce and SaaS ecosystem aligns perfectly with Unicommerce’s mission to empower online and offline retailers with scalable technology solutions.”
Expressing enthusiasm about his new role, Gaurav Juneja, Chief Revenue Officer, Unicommerce, added:
“Unicommerce has established itself as a trusted technology partner for e-commerce and retail businesses. I’m excited to join this mission-driven team that is transforming how businesses manage their operations. My focus will be on strengthening customer relationships, enhancing go-to-market execution, and accelerating growth across both domestic and international markets.”
Strengthening India’s E-commerce Ecosystem
Unicommerce’s leadership expansion comes at a time when the e-commerce ecosystem in India is evolving rapidly, with increasing demand for automation, efficiency, and real-time intelligence. The company continues to cement its leadership position by building innovative SaaS products that address the full spectrum of retail and supply chain challenges.
Over the past year, Unicommerce has launched several new-age solutions, including its B2B commerce suite, quick commerce management system, video verification solution (VMS), UniCapture, and AI-powered assistant UniBot. Its logistics arm, Shipway, has also rolled out advanced AI tools such as the Loca support chatbot and the ShipSense courier selection engine, helping businesses enhance efficiency and visibility across e-commerce platforms, D2C brands, and quick commerce models.
With this leadership move, Unicommerce is poised to continue driving innovation across India’s digital commerce sector — reinforcing its position as a future-ready SaaS leader enabling brands to scale smarter and faster.
