Global payments leader Mastercard has announced the appointment of Jill Kramer as its new Chief Marketing and Communications Officer (CMCO), effective December 1, 2025. Kramer succeeds Raja Rajamannar, who will transition into a senior fellow role after a transformative tenure leading Mastercard’s global marketing and brand initiatives.
Michael Miebach, CEO of Mastercard, praised Rajamannar’s exceptional contributions, saying, “Raja’s impact on Mastercard and the marketing industry has been nothing short of transformative. His creativity, passion, and relentless pursuit of excellence have inspired all of us and helped make Mastercard one of the world’s most admired brands. We are deeply grateful for his leadership and look forward to his continued contributions.”
Welcoming Kramer to her new role, Miebach added, “We are excited to welcome Jill Kramer to Mastercard as our new Chief Marketing and Communications Officer. Jill’s global perspective and deep expertise in B2B marketing will be invaluable as we continue to accelerate our growth and innovation. Her leadership and vision are exactly what we need for this next chapter.”
Jill Kramer’s Leadership Journey
Before joining Mastercard, Jill Kramer served as Chief Marketing and Communications Officer at Accenture, where she led a global, technology-driven marketing function that strengthened brand relevance, market differentiation, and business growth. Under her leadership, Accenture nearly doubled its brand value, from $12 billion to $20.9 billion, according to Interbrand’s Best Global Brands ranking.
Earlier in her career, Kramer held senior leadership positions at renowned agencies BBDO and DDB, where she developed award-winning business-to-business marketing and digital communication strategies for leading brands such as AT&T and ExxonMobil.
Recognized among Forbes’ Most Influential CMOs for three consecutive years, Jill also serves on the Board of Directors of the Ad Council. She holds a Bachelor of Arts in Communications from the University of Massachusetts, Amherst.
Driving Mastercard’s Next Era of Marketing Innovation
Kramer’s appointment marks a new chapter in Mastercard’s marketing evolution. Known for her ability to blend creativity with data-driven insight, she is expected to strengthen Mastercard’s global brand identity and drive impactful communication strategies that align with the company’s mission of connecting and powering an inclusive, digital economy.
With Jill Kramer’s leadership and Raja Rajamannar’s continued guidance, Mastercard aims to further enhance its brand equity, strengthen customer engagement, and continue setting global benchmarks in marketing innovation.
